frequently asked questions

FAQ: Tulayan Motion Picture Production Equipment Rental1. How do I book equipment from Tulayan?
You can fill out our rental request form on our website or contact us directly via email or phone. Make sure to include details such as your production dates, equipment needs, and budget.2. Can I request a custom rental package?
Yes, rental packages can be customized to fit your budget and production needs. Simply let us know your requirements, and we’ll work with you to create the best package for your project.3. Are there any restrictions on the projects Tulayan supports?
Tulayan reserves the right to decline rentals for projects that promote discrimination, hate, or any harmful messages. Clients must provide a brief description of their production's themes and concepts during the rental request process.4. How long is the rental period?
The rental period begins on the date and time specified in the rental agreement and is valid for 24 hours per day.5. What happens if I need to extend my rental period or return equipment late?
Extensions can be arranged, subject to availability. Additional charges will apply for extensions or late returns, and these must be requested and approved before the initial rental period ends.6. Is a caretaker required for rentals?
Yes, a caretaker is required for camera, lens, lighting, and package rentals. Foregoing a caretaker is subject to Tulayan's discretion and must be discussed prior to finalizing the agreement.7. How long can the caretaker/crew work during a rental?
The caretaker/crew is available for up to 12 hours per day. If the shoot exceeds 12 hours, the client will be charged an overtime fee of 500 Pesos for each additional hour begun.8. Will the client need to provide anything for the crew/caretaker?
Yes, unless otherwise agreed, the client is responsible for providing proper meals, access to a toilet for the crew/caretaker during the rental period, and accommodations, if deemed necessary.9. What happens if equipment is damaged or lost during the rental period?
The client is responsible for the safe and proper usage of all rented equipment. A security deposit will be required before the rental begins, which will be used to cover any damage or loss caused by negligence or misuse. If the repair or replacement costs exceed the security deposit, the additional amount will be billed to the client.If you have further questions, feel free to contact us. We're here to support your production!